Shipping policy

VaJayPlay Shipping Policy

At VaJayPlay, we are committed to getting your order to you quickly, safely, and discreetly. Please review our shipping policy below for full details on how we handle and process your purchases.

📦 Processing Times

  • All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

  • Orders placed on weekends or holidays will be processed the following business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

🚚 Shipping Methods & Delivery Times

We offer several shipping options at checkout:

  • Standard Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

  • Overnight Shipping (1 business day)

Please note: delivery times are estimates and may vary depending on your location and carrier delays.

🌍 Domestic & International Shipping

  • We currently ship within the United States.

  • International shipping is available to select countries. Shipping fees and delivery times will be calculated at checkout.

  • Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.

📫 Discreet Packaging

Your privacy is our priority. All packages are shipped in plain, unmarked packaging with no indication of the contents or brand name.

❗ Shipping Issues

  • If your package is lost, damaged, or delayed, please contact us at Hello@vajayplay.com within 7 days of the expected delivery date.

  • We are not responsible for shipping delays caused by carriers, incorrect addresses, or weather conditions.

📍 Incorrect Address

Please double-check your shipping information before placing your order. VaJayPlay is not responsible for packages lost or delayed due to incorrect or incomplete addresses.